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Team Profile Guide

Step-by-step instructions for creating, editing, and managing team profiles in OCW

Category: Teams

Team Profile Guide

Watch: Team Profile Overview

NOTE: Creating and managing team profiles requires admin access and a paid plan.


Table of Contents

  1. Overview
  2. Accessing Team Profiles
  3. Creating a Team Profile
  4. Editing a Team Profile
  5. Best Practices
  6. Troubleshooting

Overview

Team profiles in OCW allow organizations to manage information about teams, including team name, description, members, and objectives. Admins can create, edit, and update team profiles for better organization and communication.


Accessing Team Profiles

  1. Log in to your OneClickWorker account at https://app.oneclickworker.com/.
  2. In the main navigation menu, click HRO Admin.
  3. Click on Teams.

Creating a Team Profile

  1. On the Teams dashboard, click Create Team.
  2. Enter a Team Name and a Description.
  3. Add team members by searching and selecting from the user list.
  4. Click Create Team to save.

Editing a Team Profile

  1. On the Teams dashboard, select the team you want to edit.
  2. Click Edit Team.
  3. Update the team name, description, or members as needed.
  4. Click Save Changes to apply your edits.

Best Practices

  • Keep team profiles up to date with current members and objectives.
  • Use clear, descriptive names and descriptions for each team.
  • Regularly review and update team information as teams evolve.

Troubleshooting

IssueSolution
Cannot create or edit team profilesEnsure you have admin access and a paid plan.
Team members not appearing in listConfirm users are added to the organization.
Changes not savingCheck your internet connection and try again.

Note: All team profiles and assignments are managed through the Teams dashboard under HRO Admin.


This guide is based strictly on the current implementation and verified features. If you need further assistance, please contact support or refer to other guides in the Teams section.