Setting Up Your Domain

NOTE: Custom domain support is available with Plus and Premium subscriptions. If you don't have a Plus subscription, you can still use a subdomain for your job board.

This guide explains how to configure your organization's subdomain and custom domain settings.

Subdomain Configuration

A subdomain allows you to have a branded URL for your organization's job board (e.g., your-company.app.oneclickworker.com).

Setting Up Your Subdomain

1. Navigate to the Organization Settings page at https://app.oneclickworker.com/organization
2. Locate the "Subdomain" field in the form
3. Enter your desired subdomain name
   • Only lowercase letters, numbers, and hyphens are allowed
   • No spaces or special characters
   • Examples: acme-inc, tech-solutions, your-company-name
4. The system will automatically check if your chosen subdomain is available
   • If available: You'll see no error message
   • If unavailable: You'll see "This subdomain is already taken"
5. Once you've chosen an available subdomain, click "Save" at the bottom of the form

Subdomain Best Practices

• Keep it short: Choose a concise subdomain that's easy to remember
• Use your brand name: Ideally, use your company or organization name
• Avoid numbers when possible: Unless they're part of your brand name
• Use hyphens instead of spaces: For multi-word names, separate with hyphens
• Avoid abbreviations: Unless they're widely recognized for your brand

Using Your Subdomain

Once your subdomain is set up:

• Your organization's job board will be accessible at https://[your-subdomain].app.oneclickworker.com
• You can share this URL with potential candidates
• All your job listings will be accessible through this URL

Custom Domain Configuration (Plus Subscription)

With a Plus subscription, you can use your own custom domain for your job board (e.g., jobs.yourcompany.com).

Prerequisites

1. You must have an active Plus or Premium subscription
2. You must own the domain you want to use
3. You need access to your domain's DNS settings

Setting Up Your Custom Domain

1. Navigate to the Organization Settings page
2. Locate the "Custom Domain" section (only visible with Plus/Premium subscription)
3. Enter your desired custom domain
   • Example: jobs.yourcompany.com or careers.yourcompany.com
   • Do not include http:// or https://
4. Click "Save" at the bottom of the form

DNS Configuration

After saving your custom domain, you'll need to configure your DNS settings:

1. Log in to your domain registrar (e.g., GoDaddy, Namecheap, Google Domains)
2. Navigate to the DNS settings for your domain
3. Add a new CNAME record with the following values:
   • Type: CNAME
   • Name/Host: The subdomain you want to use (e.g., jobs or careers)
   • Value/Target: cname.app.oneclickworker.com
   • TTL: 3600 (or default)

Verification and Activation

1. DNS changes typically take 24-48 hours to propagate
2. Once propagation is complete, your custom domain will automatically activate
3. You can verify it's working by visiting your custom domain in a browser

Custom Domain Best Practices

• Choose a relevant subdomain: Use terms like jobs, careers, or work
• Keep it professional: Your domain represents your employer brand
• Test after setup: Verify that your custom domain works correctly
• Update marketing materials: Include your new custom domain in job advertisements

Troubleshooting

Subdomain Issues

• "This subdomain is already taken": Choose a different subdomain name
• Changes not saving: Ensure you click the "Save" button after making changes
• Invalid characters: Remove any special characters or spaces

Custom Domain Issues

• Domain not working after 48 hours: Verify your DNS settings are correct
• Error accessing custom domain: Ensure your Plus/Premium subscription is active
• DNS configuration problems: Double-check the CNAME record values

If you continue to experience issues, please contact support at support@oneclickworker.com.