Email Template Management Overview

The Email Template Management feature in OneClickWorker allows you to customize the content and subject lines of various automated emails sent by the system. This guide provides an overview of the email template management functionality.

Key Features

The Email Template Management system includes the following key features:

1. Customizable Templates

   • Edit the subject line and content of system emails
   • Maintain consistent branding across all communications
   • Personalize messaging for your organization's voice and tone

2. Dynamic Content

   • Use placeholders to insert personalized information
   • Automatically generate secure links for verification and interviews
   • Customize text while maintaining important functionality

3. Template Selection

   • Choose from multiple pre-defined email templates
   • Each template serves a specific purpose in the recruitment workflow
   • Preview available placeholders for each template

Accessing Email Template Management

To access the Email Template Management features, you need to have one of the following roles:

• ADMIN
• EMPLOYER
• RECRUITER

Email Template Management is accessed through the Admin menu in the navigation bar:

1. Log in to your account at https://app.oneclickworker.com/
2. Navigate to the Admin menu in the navigation bar
3. Select "Notifications" from the dropdown menu
4. Alternatively, go directly to https://app.oneclickworker.com/admin/notifications

Understanding Email Templates

OneClickWorker uses email templates for various automated communications throughout the recruitment process. Each template serves a specific purpose:

1. Sign Up Confirmation

• Purpose: Sent when a new user creates an account
• Key Elements: Welcome message, verification link
• When Sent: Immediately after sign-up

2. Job Application

• Purpose: Notifies employers of new job applications
• Key Elements: Job title, company name
• When Sent: When a candidate applies for a job

3. Application Status Update

• Purpose: Informs candidates about changes to their application status
• Key Elements: Status update, job title, optional message
• When Sent: When an employer updates an application status

4. Virtual Interview Request

• Purpose: Requests candidates to complete a virtual interview
• Key Elements: Job title, instructions, signup link
• When Sent: When an employer requests a virtual interview

5. Psychometrics Test

• Purpose: Requests candidates to complete a psychometrics test
• Key Elements: Job title, test link
• When Sent: When an employer requires a psychometrics test

6. Virtual Interview Invitation

• Purpose: Invites candidates to a scheduled interview
• Key Elements: Job title, deadline, instructions, interview link
• When Sent: When an employer schedules an interview

7. Successful Candidate

• Purpose: Notifies candidates they've been selected for a position
• Key Elements: Job title, congratulations message, next steps
• When Sent: When a candidate is selected for a position

Placeholders and Dynamic Content

Each email template uses placeholders to insert dynamic content:

• Text Placeholders: Insert variable text like names, job titles, etc.
• Link Placeholders: Insert secure, automatically generated links
• Formatting: HTML formatting is supported for rich text emails

Best Practices

For effective email template management:

1. Maintain professionalism in all communications
2. Keep emails concise and focused on the necessary information
3. Test your templates by reviewing sent emails after making changes
4. Preserve all placeholders to ensure dynamic content works correctly
5. Use clear subject lines that indicate the purpose of the email

Next Steps

To learn more about specific email template management functions, refer to the following guide:

• Managing Email Templates