Email settings
Email Settings
This guide provides step-by-step instructions for configuring your email settings in OneClickWorker.
Understanding Email Settings
OneClickWorker allows you to customize the display name used for your email communications. This display name is used as the sender name when emails are sent from the system on your behalf.
Accessing Email Settings
- Log in to OneClickWorker with your credentials
- Click on your profile picture in the top-right corner of the screen
- Select "Profile" from the dropdown menu
- Scroll down to the "Email Settings" section
Configuring Your Email Display Name
Your email display name determines how your name appears in the "From" field of emails sent from the system. To configure your email display name:
- Navigate to the Profile page
- Scroll down to the "Email Settings" section
- Locate the "Email Display Name" field
- Enter your preferred display name (e.g., "john.smith")
- Click the "Save Settings" button to apply your changes
Email Address Format
When you set your display name, your email address will be formatted as:
[display_name]@app.oneclickworker.com
For example, if you enter "john.smith" as your display name, your email address will be:
john.smith@app.oneclickworker.com
Best Practices for Email Display Names
When choosing your email display name, consider the following best practices:
- Use a professional name format (e.g., first.last, firstlast, first_last)
- Avoid using special characters other than periods, underscores, or hyphens
- Choose a name that recipients will recognize
- Consider using your actual name for better recognition
- Keep it simple and easy to remember
Verifying Your Email Settings
After saving your email settings, you can verify that they have been applied correctly:
- The success message "Email settings updated successfully" will appear briefly
- Your new display name will be shown in the "Email Display Name" field
- All future emails sent from the system will use your new display name
Common Issues
Display Name Already in Use
If the display name you've chosen is already in use by another user, you may need to choose a different display name. Try adding a number or using a different format.
Changes Not Saving
If you're having trouble saving your email settings:
- Make sure you're connected to the internet
- Refresh the page and try again
- Ensure your display name doesn't contain invalid characters
- Check that you've clicked the "Save Settings" button
Email Notifications
Email settings are separate from notification preferences. To manage which emails you receive from the system, please refer to the Notification Preferences guide.
Next Steps
After configuring your email settings, you may want to:
Need Help?
If you encounter any issues or have questions about configuring your email settings, please contact our support team at support@oneclickworker.com.