Managing contact information
Managing Contact Information
This guide explains how to view, edit, and manage existing contact information in the OneClickWorker platform.
Accessing Contact Details
- Log in to your OneClickWorker account at https://app.oneclickworker.com/
- Navigate to the Contacts section from the main navigation menu
- Find the contact you want to manage in the contacts list
- Click on the "View" link next to the contact's name to access their details page
Contact Details Page Overview
The contact details page provides a comprehensive view of all information related to a contact. The page displays the contact's:
- First and last name
- Email address
- Phone number
- Role
- Associated company
- Contact preferences
- Notes
Editing Contact Information
Updating Basic Information
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On the contact details page, you'll see all the current information for the contact
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Make changes to any field you need to update:
- First Name
- Last Name
- Phone
- Role
- Contact Preferences
- Notes
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After making your changes, click the "Save Contact" button at the bottom of the form
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A success message will appear when your changes have been saved
Changing Company Association
To change which company a contact is associated with:
- On the contact details page, locate the Company dropdown field
- Select a different company from the dropdown list
- To remove a company association, select "No Company" from the dropdown
- Click "Save Contact" to apply the change
Deleting a Contact
If you need to completely remove a contact from the system:
- Navigate to the contact details page
- Click the "Delete Contact" button in the top right corner
- A confirmation dialog will appear asking you to confirm the deletion
- Click "Yes, Delete" to permanently remove the contact
- You will be redirected to the contacts list page
Warning: Deleting a contact is permanent and cannot be undone. All associated data will be permanently removed.
Contacting a Contact via Email
To send an email to a contact:
- From the contacts list, click the email icon next to the contact's name
- You will be redirected to the inbox page with the contact's email pre-filled
- Compose your email and send it directly from the platform
Best Practices for Contact Management
- Keep contact information up-to-date, especially email addresses and phone numbers
- Use the notes field to record important details about your interactions
- Regularly review your contacts list to ensure information is current
- Always associate contacts with their company when applicable for better organization
Next Steps
After updating contact information, you may want to: