Exit Interview Viewing Guide

This guide provides detailed instructions for viewing exit interview results in the OneClickWorker platform. There are two perspectives covered in this guide:

1. Employee View: For employees who have completed an exit interview and want to review their responses
2. Administrator View: For administrators who need to access and analyze exit interview results from team members

Table of Contents

1. Employee View
   • Accessing Your Results
   • Understanding Your Results
   • Interpreting Scores and Metrics
2. Administrator View
   • Accessing Admin Dashboard
   • Navigating Team Member List
   • Viewing Individual Results
   • Understanding Visual Indicators

Employee View

Accessing Your Results

1. Sign in to your account: Navigate to app.oneclickworker.com and sign in with your credentials.
2. Navigate to Exit Interview: Once signed in, access the Exit Interview section from the navigation menu (sub menu of HRM).
3. Select "View Results": On the Exit Interview landing page, click on the "View Results" option to see your submitted responses.

Understanding Your Results

Your exit interview results are organized into several sections:

1. Primary Reason for Leaving: Displays your selected main reason for departure.
2. Overall Metrics: Shows average scores across three main categories:
   • Average Satisfaction
   • Work Environment
   • Resources & Training
3. Satisfaction Scores: Detailed breakdown of your ratings for various workplace aspects.
4. Work Environment Assessment: Your ratings for work-life balance and stress levels.
5. Resources and Training: Your ratings for training quality and resource adequacy.
6. Yes/No Responses: Your answers to questions about feedback, resources, and feeling valued.
7. Recommendation Score: How likely you are to recommend the workplace.
8. Areas for Improvement: The areas you identified as needing improvement.

Interpreting Scores and Metrics

All numerical ratings are displayed with:

• Visual progress bars: The filled portion represents your rating on the scale.
• Color coding:
  • Green (4-5): Excellent/Very Satisfied
  • Yellow (3): Satisfactory/Neutral
  • Red (1-2): Needs Improvement/Dissatisfied
• Numerical value: Your exact rating is shown alongside the visual indicator.

Administrator View

Accessing Admin Dashboard

1. Sign in with admin credentials: Navigate to app.oneclickworker.com and sign in with your administrator account.
2. Access Admin Dashboard: Navigate to the Admin section of the platform.
3. Select "Exit Interview Results": Choose the Exit Interview Results option from the admin menu.

Navigating Team Member List

The admin view is divided into two main panels:

1. Left Panel - Team Members List:

   • Displays all team members in your organization
   • Each entry shows:
     • Name
     • Email
     • Role
     • Exit Interview Status Indicator (green dot indicates completed interview)
   • Click on any team member to view their exit interview results

2. Right Panel - Results View:

   • Initially shows a prompt to select a team member
   • After selection, displays detailed exit interview results

Viewing Individual Results

When you select a team member, you'll see:

1. Team Member Information:

   • Name
   • Email
   • Interview completion date

2. Primary Reason for Leaving: The main reason they provided for leaving.

3. Likelihood to Recommend: A score out of 10 showing how likely they are to recommend the workplace.

4. Satisfaction Ratings: Visual representation of ratings across eight categories:

   • Workload
   • Compensation
   • Team
   • Management
   • Growth Opportunities
   • Resources
   • Communication
   • Recognition

5. Additional Metrics: Includes Work-Life Balance and Stress Level ratings.

6. Employee Experience: Yes/No responses to key questions:

   • Received Feedback
   • Had Necessary Resources
   • Felt Valued

7. Areas for Improvement: List of areas the employee identified as needing improvement.

Understanding Visual Indicators

The admin view uses several visual indicators to help quickly assess results:

1. Team Member List Indicators:

   • Green dot: Team member has completed an exit interview
   • Gray dot: Team member has not completed an exit interview

2. Rating Progress Bars:

   • Green: Scores of 4-5 (Excellent/Very Satisfied)
   • Yellow: Scores of 3 (Satisfactory/Neutral)
   • Orange: Scores of 2 (Below Average)
   • Red: Scores of 1 (Poor/Very Dissatisfied)

3. Yes/No Indicators:

   • Green text: "Yes" responses
   • Red text: "No" responses

This color coding allows administrators to quickly identify areas of strength and concern across the organization.

Note: All exit interview data should be treated as confidential and used responsibly to improve workplace conditions and employee satisfaction.