Employee Satisfaction Overview

The OneClickWorker platform includes an employee satisfaction assessment system designed to help organizations measure and track employee wellbeing and job satisfaction. This guide provides an overview of the employee satisfaction functionality available in the system.

What is the Employee Satisfaction Assessment?

The Employee Satisfaction Assessment is a questionnaire-based tool that allows employees to provide feedback on various aspects of their work experience. The assessment covers several key areas:

1. Workload Management: Evaluates if employees have enough time to complete tasks and can take necessary breaks
2. Autonomy: Measures the level of control employees have over their work decisions and methods
3. Collaboration: Assesses the quality of teamwork and support from colleagues and supervisors
4. Meaning: Evaluates whether employees find their work meaningful and feel their skills are utilized
5. Work-Life Balance: Measures how well employees can maintain balance between work and personal life

Key Features

The employee satisfaction system includes the following key features:

1. For Employees

   • Complete the employee satisfaction questionnaire
   • View personal satisfaction results with category breakdowns
   • Track changes in satisfaction over time (most recent results)

2. For Administrators

   • View satisfaction results for all team members
   • See detailed breakdowns of individual responses
   • Identify trends and areas for improvement

User Guides

For detailed instructions on using the employee satisfaction system, please refer to the following guides:

• Completing the Employee Satisfaction Questionnaire - For employees who need to complete the assessment
• Viewing Your Satisfaction Results - For employees who want to view their own results
• Accessing Team Satisfaction Results - For administrators who need to view team results

Benefits

Regular use of the employee satisfaction assessment can help organizations:

1. Identify areas where employees may be struggling
2. Track changes in satisfaction over time
3. Make informed decisions about workplace improvements
4. Demonstrate commitment to employee wellbeing
5. Improve retention by addressing concerns proactively