Usage Monitoring

This guide provides step-by-step instructions for monitoring your usage in OneClickWorker.

Understanding Usage Limits

OneClickWorker tracks two main types of usage:

1. Chat Tokens: Used for text-based communications within the platform (e.g. with the chat feature, the candidate Explorer, people Manager, etc)
2. Video Minutes: Used for communicating with the general video avatar.

Your subscription plan determines your monthly allocation of chat tokens and video minutes.

Accessing Usage Information

1. Log in to OneClickWorker with your credentials 2.a. For Candidates: Click on your profile picture in the top-right corner of the screen, then select "Account" from the dropdown menu. 2.b. For Employers/Recruiters: Click on Account in the admin section of the main navigation menu.
2. Your usage information is displayed on the Account dashboard

Monitoring Chat Token Usage

The Chat Token Usage section displays:

• Current Plan: The name of your subscription plan
• Billing Period: The start and end dates of your current billing cycle
• Used Tokens: The number of chat tokens you've used in the current billing period
• Remaining Tokens: The number of chat tokens you have left for the current billing period
• Progress Bar: A visual representation of your token usage relative to your total allocation
• Total Limit: Your total chat token allocation for the current billing period

Understanding Chat Token Consumption

Chat tokens are consumed when:

• You send messages through the platform's chat features
• You interact with AI-powered features that use text processing
• You generate automated messages or responses

The number of tokens consumed depends on the length and complexity of the text being processed.

Monitoring Video Usage

The Video Chat Usage section displays:

• Current Plan: The name of your subscription plan
• Billing Period: The start and end dates of your current billing cycle
• Used Minutes: The number of video minutes you've used in the current billing period
• Remaining Minutes: The number of video minutes you have left for the current billing period
• Progress Bar: A visual representation of your video usage relative to your total allocation
• Total Limit: Your total video minute allocation for the current billing period

Understanding Video Minute Consumption

Video minutes are consumed when:

• You join video calls with other users

Video minutes are counted based on the actual duration of your video sessions.

Usage Reset

Your usage allocations reset at the beginning of each billing cycle. The reset date is determined by your subscription start date.

For example, if you subscribed on the 15th of the month, your usage will reset on the 15th of each subsequent month.

Managing Your Usage

To make the most of your usage allocations:

Chat Token Management

• Keep messages concise and to the point
• Use direct messaging for simple communications
• Be selective about when to use AI-powered features

Video Minute Management

• Prepare for video chats in advance to keep them efficient
• Use text-based communication when video isn't necessary
• End video chats promptly when the discussion is complete

Upgrading Your Plan

If you find that your current usage allocations are insufficient, you may want to consider upgrading your subscription plan:

1. Navigate to the Subscription section
2. Review the available plans and their usage allocations
3. Select a plan that better meets your needs

Next Steps

After reviewing your usage information, you may want to:

• Update your profile information
• Configure your email settings
• Manage your notification preferences
• Explore subscription options

Need Help?

If you encounter any issues or have questions about monitoring your usage, please contact our support team at support@oneclickworker.com.