Using email inbox
Using the Email Inbox
This guide explains how to navigate and use the email inbox in the OneClickWorker platform to view, read, and manage your emails.
Note: Email functionality requires a Plus plan subscription.
Accessing the Email Inbox
- Log in to your OneClickWorker account at https://app.oneclickworker.com/
- Navigate to the Inbox section from the main navigation menu or by going to
/inbox
Understanding the Inbox Interface
The inbox interface consists of several key components:
- Inbox Header: Contains the title "Inbox" and action buttons
- Email List: Displays all your emails in chronological order
- Action Buttons: "Refresh" and "Compose" buttons for managing emails. If the refresh doesn't work, try refreshing the page.
- Email Cards: Individual cards for each email in your inbox
Viewing Your Emails
The inbox displays all your emails, both sent and received, in a unified view:
Email Card Information
Each email in the list is displayed as a card containing:
- Subject Line: The subject of the email
- Sender/Recipient: For received emails, shows the sender's email address; for sent emails, shows "To:" followed by the recipient's email address
- Timestamp: The date and time when the email was sent or received
- Direction Indicator: Shows whether the email was "Received" or "Sent"
Reading Email Content
To read the full content of an email:
- Click on any email card in the list
- The email will expand to show the full message content
- Click the email again to collapse it
Refreshing Your Inbox
To check for new emails or refresh your inbox:
- Click the "Refresh" button in the top right corner of the inbox
- The system will check for new emails and update your inbox
- During refreshing, the button will show "Refreshing..." with a spinning icon
Loading More Emails
If you have many emails, the inbox will initially display a limited number. To view more:
- Scroll to the bottom of the email list
- If there are more emails available, you'll see a "Load More" button
- Click this button to load the next set of emails
Filtering Emails by Contact
You can filter your inbox to show only emails to/from a specific contact:
- Access the inbox with a contact email parameter in the URL:
- Example:
/inbox?contact_email=contact@example.com
- Example:
- The inbox will display only emails exchanged with that specific contact
- To return to the full inbox, remove the contact email parameter from the URL
Email Status Indicators
The inbox provides visual indicators to help you understand your emails:
- Direction: Each email is labeled as either "Sent" or "Received"
- Timestamp: Shows when the email was sent or received
- Expandable Content: Indicates that you can click to view the full message
Best Practices for Managing Your Inbox
- Regular Checks: Check your inbox regularly for new messages
- Use Refresh: Click the "Refresh" button to ensure you have the latest emails
- Organize by Contact: Use the contact filtering feature when focusing on communications with a specific person
- Read Full Messages: Always expand important emails to read the complete content
Next Steps
After becoming familiar with the inbox, you may want to: