Managing Users and OCJ Credits

This guide explains how to manage your subscription users and One Click Job (OCJ) credits.

Managing Users

Current User Count

Your current user count is displayed in two places:

1. On the main subscription page under your active plan
2. In the "Update user count" section

Updating User Count

Step 1: Access User Management

1. Go to the Subscription page
2. Click "Update user count"

Step 2: Review Current Information

You'll see:

• Your current user count
• Monthly price per user
• Current OCJ credits

Step 3: Make Changes

1. Enter your desired number of users in the "Number of users" field
   • Must be 1 or more
   • Use the number input or type directly
2. The system will automatically calculate:
   • New monthly total cost
   • Additional OCJ credits you'll receive

Step 4: Review Changes

Before confirming, review:

• New total monthly cost
• Number of OCJ credits to be added
• New total OCJ credits after the change

Step 5: Confirm Update

1. Click "Update User Count"
2. If there's an additional cost:
   • Review the payment details
   • Complete the payment process
3. Changes take effect immediately

Important Notes

• Changes are prorated for the current billing period
• New OCJ credits are added immediately for additional users
• Reducing users does not remove existing OCJ credits

OCJ Credits

Viewing Credit Balance

Your current OCJ credit balance is shown:

1. On the main subscription page
2. In the One Click Job section
3. When updating user count

Understanding Credits

• Each Plus plan user receives 1 OCJ credit per month
• Credits are added automatically at the start of each billing period
• Credits do not roll over to the next month
• Credits are shared across your organization

Purchasing Additional Credits

One-Time Credit Purchase

1. Go to the One Click Job section
2. Review your current credit balance
3. Each additional credit costs $19
4. Click "Purchase" to buy credits
5. Complete the payment process

Credit Usage

• 1 credit is used per One Click Job post
• Credits are deducted automatically when creating a One Click Job
• You cannot create a One Click Job without available credits

FAQ

Q: How many OCJ credits do I get per month? A: You get 1 OCJ credit per user per month. If you need more, you can purchase top-up credits.

Q: Do OCJ credits roll over each month? A: No. You get 1 OCJ credit per user per month. They will automatically reset to 1 new credit per user each month. If you need additional OCJ credits, you can purchase top-up credits as needed for the month.

Q: Can I transfer credits between organizations? A: No, credits are tied to your organization and cannot be transferred.

Q: Do purchased credits expire? A: No, only the monthly subscription credits reset each month. Purchased credits remain until used.