Pricing FAQ

Frequently asked questions about OneClickWorker's pricing, subscriptions, and OCJ credits.

User Management

How do I add users?

1. Go to "Update user count" in the subscription page
2. You'll see your existing user count
3. Enter your desired user count
4. Click "Update User Count"
5. Review the displayed information:
   • New user count
   • Monthly cost
   • OCJ credits included
6. Follow the instructions to complete the purchase

How many One Click Jobs (OCJ) credits do I get per month?

• You get 1 OCJ credit per user per month with the Plus plan
• If you need more credits, you can purchase additional credits at any time
• Additional credits cost $19 per credit

Do One Click Jobs (OCJ) credits roll over each month?

No. Here's how OCJ credits work:

• You get 1 OCJ credit per user per month
• Credits automatically reset to 1 new credit per user each month
• If you need additional OCJ credits, you can purchase top-up credits as needed
• Purchased credits do not expire

Billing and Payments

How is billing handled for user count changes?

• Changes to user count are prorated for the current billing period
• You'll only pay for the additional users from the day you add them
• The system automatically calculates the prorated amount

What payment methods are accepted?

• Credit cards
• Debit cards
• Payment is processed securely through Stripe

Can I get a refund for unused OCJ credits?

• Monthly subscription credits cannot be refunded
• They reset each month automatically
• Purchased credits remain valid until used

Enterprise and Custom Solutions

Do you offer custom pricing?

Yes, we offer custom pricing and solutions for enterprise customers. Contact our team through the Enterprise section in the subscription page.

What's included in Enterprise solutions?

Enterprise solutions can include:

• Custom pricing plans
• Tailored features
• Custom integrations
• Volume discounts
• Dedicated support

How do I get enterprise pricing?

1. Click "Contact Us" in the Enterprise section
2. Fill out the contact form
3. Our team will reach out to discuss your specific needs
4. We'll create a custom solution that fits your requirements