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Rejection Email
Quickstart Guide
Intro:
The rejection email feature streamlines candidate communication by letting recruiters quickly send customizable rejection emails directly from job application cards.
Step-by-Step Guide:
- Make sure you have recruiter/admin access and the feature is enabled.
- Go to the job application list or card view.
- Locate the application you wish to reject.
- Click the Reject badge on the job application card.
- The system will send a rejection email to the candidate using the current template.
- To edit the rejection email content, go to the Admin section and update the relevant email template.
Frequently Asked Questions
Q: Who can send rejection emails?
A: Only users with recruiter or admin access can send rejection emails via the Reject badge.
Q: Can I customize the rejection email content?
A: Yes, the email template can be edited in the Admin section.
Q: Does the candidate receive the email instantly?
A: Yes, once the Reject badge is clicked, the email is sent immediately.
Q: Can I undo or retract a rejection email?
A: No, once sent, rejection emails cannot be retracted. Double-check before clicking Reject.
Q: Will candidates see that a template was used?
A: No, candidates receive a professional email; templates are for internal efficiency only.
Q: Is there a record of sent rejection emails?
A: Yes, sent emails are typically logged in the system for compliance and tracking.
Q: Can I use different templates for different jobs?
A: Yes, if your admin section supports multiple templates, you can assign them as needed.